Are you having trouble communicating tasks and meeting deadlines? Are you having issues getting the desired response and fostering a productive work environment?
If you’re having these issues, consider them as signs that indicate poor communication in the workplace. We communicate with people all day long. If the message sent is not clear or coherent, the listener will perceive it differently, which leads to misunderstandings and miscommunications.
That’s why we will share the C’s of communication in this post, as told by Jim DePalma. Being aware of these points can help in effective communication, whether it is online or in-person communication
Jim DePalma’s C’s of Communication
Whether you’re communicating verbally or in writing, clarity of the message should be the primary objective. A clear message is easy to understand and does not use complex language.
Before communicating, you need to ask yourself, what is your purpose of communication? If it’s unclear to you, your audience won’t get it either. To ensure that your text is clear, you need concisely express your ideas and not add anything irrelevant.
Correct information builds trust between the parties communicating with each other and leaves no space for confusion. Correctness applies to both verbal and written communication; it applies a lot more to the latter since a person’s tone of voice can’t be conveyed easily solely through text. A correct message is free of grammatical and spelling mistakes and has accurate information.
A correct massage requires rechecks for any written mistakes or missing information. To ensure a correct message, use the language and communication style best suited to your message.
Completeness in a message is often considered the most important C of communication. A complete message gives the audience their desired conclusion.
A complete message includes a call to action and all the relevant, actionable information like dates, times, locations, etc.
For example, a blog post to promote a newsletter or ebook would encourage readers to subscribe to the newsletter or buy the ebook and provide links that they can use to take the desired action.
Concrete messages convey confidence. A concrete message would include facts and figures so the receiver has the correct information.
Jim DePalma believes that adding noise to your message removes its meaning and purpose. A concrete message paints a clear picture and persuades the audience, leaving no room for doubts and misconceptions.
Conveying a concrete message is essential, whether written, oral or visual since it helps the audience visualize and trust the message.
Conciseness in a message is just as important; messages conveyed in a concise and condensed manner are easier to understand and don’t overwhelm the reader with excess information.
According to Jim DePalma’s research, you need to recheck your draft for extraneous sentences and condense sentences to create a concise message.
A concise message saves time and cost; it highlights the message’s main points and avoids needless work. A concise message is appealing and non-repetitive.
You should approach your audience with courtesy. A respectful and polite message implies that the receiver’s feelings and points of view are respected.
Before sending the message, check from the receiver’s viewpoint. If the message is transparent, open, honest, and courteous, it will become easier for the audience to converse.
Final Thoughts From Jim DePalma
Communication is key to growing a business or operating in your everyday life. Our ability to communicate effectively will increase our reputation. Tools and guides are always available to polish your skills and communicate better. You can use Jim DePalma’s communication guide to enhance your communication and confidence.